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Resources – Accessibility and Communication – Community Public Health and Wellness Providers

This guide will help individuals plan, navigate, and create accessible meetings, events, and conferences. It includes information on planning accessible events including site selection, pre-event registration and communication, meeting room layouts and other considerations, audio visual components, food and beverage service, accommodations for specific disability types, tips for presenters and attendees, and more.
This guide provides information to assist in making temporary events like races, farmer's markets, and other community or organizational events accessible to people with disabilities. It includes information on site selection and modification, publicizing the event, logistics, prepping staff and volunteers, and additional resources.
This factsheet contains quick tips for front line staff like receptionists and customer service representatives so they are prepared to provide excellent customer service to people with disabilities. The resource has a link to a 20-minute video that could be used for staff training purposes on the same topic. Alternative versions in Spanish are available as well.
This 7-page publication provides guidance on regulations relating to communicating effectively with people who have vision, hearing, or speech disabilities.
This website contains information and resources about ADA regulations, including for materials for specific settings or services.
The Center for Disease Control and Prevention's Disability and Health Branch website has information and resources for persons with disabilities, their families, service providers, and healthcare providers.
The Community Health Inclusion Index (CHII) is a set of tools that communities can use to assess how inclusive the physical activity and healthy eating resources in their community are to people with disabilities. The CHII includes assessments for systems and the community-at-large like schools, health care settings, work sites, and other community institutions; and venues like recreation facilities, pools, playgrounds, cafeterias, community gardens, and farmer's markets. The assessment helps communities assess built environment and equipment, programs and services, and staff and policies.
This guide helps communities plan and promote greater access to programs and services for people with disabilities in health promotion and wellness initiatives. This builds on the Community Health Inclusion Index (CHII).
This toolkit provides step-by-step guidance and tools for assessing and making changes to health care practices to connect with patients at all literacy levels. Tools include sample forms, resources for assessing written materials, case studies, links to additional resources, and more.
This toolkit shares examples of successful inclusive public health smoking cessation programs and campaigns.