Resources – Accessibility and Communication – Disability Services Providers

This factsheet contains quick tips for front line staff like receptionists and customer service representatives so they are prepared to provide excellent customer service to people with disabilities. The resource has a link to a 20-minute video that could be used for staff training purposes on the same topic. Alternative versions in Spanish are available as well.
This website contains information and resources about ADA regulations, including for materials for specific settings or services.
The Center for Disease Control and Prevention's Disability and Health Branch website has information and resources for persons with disabilities, their families, service providers, and healthcare providers.
This toolkit shares examples of successful inclusive public health smoking cessation programs and campaigns.
This factsheet is part of an "Aging Well with a Physical Disability Factsheet Series" and provides tips and information to help individuals get the most out of their visit to a health care provider. It includes sections discussing what to expect during health care visits; tips for preparing for the visit, asking questions during the visit, and follow up; and additional resources.
This resource contains directions, videos, and other tools to help ensure accessibility of content in Word, PowerPoint, Excel, Outlook, Skype, and OneNote.
This interactive dictionary allows the user to type in or search for a medical term and presents plain language alternatives to use with patients.
Utah State University's Center for Persons with Disabilities created this website to empower organizations to make their websites accessible to people with disabilities. The website has resources and articles, as well as information about services they provide to assess and enhance website accessibility.